1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 0824281392
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely authenticate you. This process replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, verify your internet connection is stable and secure. Once you have a strong signal, click "send OTP" and wait for the code to arrive. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can start playing without any issues.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for the amount earned from gaming, and not for bonus money. This means users can receive their hard-earned gaming rewards, but not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure your KYC details are fully completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, in some cases, payments may experience delays, requiring a wait time of up to 24 hours. This delay can occur even with the app's otherwise efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn for anyone else. Any winnings from games played using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings section. If your withdrawal request fails, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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